Refund & Returns Policy

At BackBud, your satisfaction is our top priority. We want you to feel confident in every purchase.

If for any reason you are not fully satisfied with your BackBud product, you can request a full refund within 30 days of receiving your order.

Simply contact our support team,

Products must be returned in their original condition.

Once we receive your returned item, your refund will be processed within 5–7 business days.

BackBud covers the full purchase price for eligible returns.

Customers are responsible for return shipping costs unless the product is defective or damaged.

Currently, we only offer refunds. If you need a replacement, please request a refund first and place a new order.

For any questions, assistance, or concerns regarding your order, Contact Us.
Our team is here to help and ensure you have a hassle-free experience.

We’re committed to providing a risk-free shopping experience, so you can focus on feeling better, moving better, and living better with BackBud.

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